Returns policy
We accept products purchased from gobiswim.com in new condition with tags and liners intact for store credit . Return shipping is at customer expense. You have 30 days from purchase date to exchange for store credit. Sale items include items purchased with a discount of 15% or more and are not eligible for return. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.
Follow all the prompts on our return portal by clicking 'start a return'. It is very easy and fast.
- Products within 30 days of their purchase date.
- Full priced items in new condition. Items must be undamaged, unworn, unwashed with tags attached and in original packaging.
If you notice a problem with your swimsuit as soon as you receive it, please contact customer service directly at customercare@gobiswim.com.
We'll get back to you as soon as possible and solve your problem as quickly as possible.
We reject returns if the item received is not in its original condition, or in its packaging with the panty liner intact and labels attached. Stains or soiling will be rejected by our returns warehouse. For sanitary reasons, we are unable to issue purchase credits for items that have been worn and then returned.