General conditions
Last updated: 03/02/2025
ARTICLE 1 - SCOPE OF APPLICATION
These General Terms and Conditions of Sale (GTC) govern the contractual relations between the company Gobi (hereinafter "the Seller") and any natural or legal person (hereinafter "the Customer") making a purchase on the website [ www.gobi-swim.com ] (hereinafter "the Site").
The General Terms and Conditions are accessible at any time on the Site and prevail over any other document. By placing an order, the Customer accepts these General Terms and Conditions without reservation.
ARTICLE 2 - PRODUCTS
Gobi offers high quality swimwear. The essential characteristics of the products are described on the Site. The photographs are not contractual.
ARTICLE 3 - PRICE AND PAYMENT
Prices are indicated in euros, all taxes included (TTC) and excluding delivery costs. Gobi reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rate in effect at the time of validation of the order.
Payment is secure and can be made by credit card, PayPal or any other means specified on the Site.
ARTICLE 4 - ORDER
Any order is validated after acceptance of payment. A confirmation email is sent to the Customer. Gobi reserves the right to cancel any order in the event of a dispute with the Customer or suspicion of fraud.
ARTICLE 5 - DELIVERY
Products are shipped to France and Europe according to the deadlines indicated on the Site. The deadlines are given for information purposes only and may vary depending on the carriers and periods of high activity.
In case of delay, the Customer will be informed by email. Gobi cannot be held responsible for delays attributable to carriers.
ARTICLE 6 - RIGHT OF WITHDRAWAL
In accordance with European law, the Customer has a period of 14 days from receipt of the order to exercise his right of withdrawal without having to provide reasons.
According to Gobi's policy, the Customer can return the products within 30 days after purchase.
Returned products must be new, unworn, in their original packaging. Return costs are free, except in the case of abusive returns or returns that do not comply with the specific conditions.
ARTICLE 7 - WARRANTIES AND LIABILITY
The products benefit from legal guarantees of conformity and against hidden defects. In the event of a defective product, the Customer must contact customer service at contact@gobiswim.com.
Gobi cannot be held responsible for damages resulting from improper use of the products.
ARTICLE 8 - INTELLECTUAL PROPERTY
All elements of the Site (brands, texts, images, design) are protected by intellectual property law. Any reproduction or use without authorization is prohibited.
ARTICLE 9 - PERSONAL DATA
The personal data collected is used only for the purpose of order management and the commercial relationship with the Customer. It is neither sold nor transferred to third parties.
In accordance with the GDPR, the Customer has the right to access, rectify and delete their data by contacting customer service at contact@gobiswim.com.
ARTICLE 10 - DISPUTES AND APPLICABLE LAW
These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be preferred. Failing this, the French courts will have sole jurisdiction.
For any questions, contact us at contact@gobiswim.com, via our online form or by phone at +33 7 56 96 16 53.