Privacy Policy

Last updated: 04/16/2025

PRIVACY POLICY – GOBI

Gobi and its affiliates (hereinafter jointly “Gobi”, “we”, “us” or “our”) respect your privacy and are committed to protecting it by complying with this Privacy and Data Protection Notice (hereinafter “the Notice”).

This privacy notice has been prepared in accordance with the provisions of multiple legislations, including Article 13/14 of European Regulation 2016/679 (General Data Protection Regulation – GDPR).

This notice describes:

The types of information we may collect from you or that you may provide to us;
Our practices regarding the collection, use, maintenance, protection and communication of such information.

Please note that Gobi will only use your personal information (defined below) for the purposes for which it was provided to us. Gobi does not sell personal information to any third parties.

This notice applies to information we collect through our website (www.gobi-swim.com) and its extensions, through email, SMS or other electronic messages between you and us, as well as through your interactions with us on third-party services (social networks, for example).

1. WHAT INFORMATION WE COLLECT

We collect the following types of information about you when you use our Services:

• Personal Information: Your name, postal and email address, telephone number, IP address, and any other identifier that allows you to be contacted online or offline.

• Aggregated and anonymized information: Browsing data, purchasing behavior, device type, browser, operating system and other analytical information that does not allow you to be directly identified.

• Sensitive data: Gobi does not collect sensitive data unless explicitly necessary and subject to your consent.

2. HOW WE COLLECT INFORMATION

We use different methods to collect information:

• Information provided directly: When you fill out a form, place an order, contact our customer service, enter a competition or interact with us on social media.

• Information collected automatically: Via cookies and tracking technologies, including:

• Browsing and traffic data

• IP address and location

• Consent data

• Cookies and tracking technologies: Gobi uses different types of cookies to ensure a better user experience and optimize the site.

You can manage your cookie preferences at any time by changing your browser settings.

3. WHY WE USE YOUR INFORMATION

We use your personal data only for the following purposes:

Order and sales management: Order processing, delivery, returns tracking and refunds.
Customer Service: Assistance and complaints management.
Improving user experience: Analyzing data to optimize our products and services.
Marketing and communication: Sending newsletters, special offers and personalized recommendations (with your consent).
Security and Compliance: Fraud prevention and compliance with legal obligations.

Your information will be kept for as long as necessary depending on the purpose of the processing.

4. WHERE YOUR DATA IS STORED

Your personal information may be stored and processed in countries outside the European Economic Area (EEA), including China where our production is located. We ensure that all data transfers comply with applicable data protection standards.

Some of our partners (payment, shipping, marketing) may also process your data in compliance with the GDPR.

5. HOW WE PROTECT YOUR DATA

We have implemented appropriate security measures to protect your information from unauthorized access, loss, or use. However, since no system is foolproof, we recommend that you use strong passwords and remain vigilant when sharing information online.

6. YOUR RIGHTS

In accordance with the GDPR, you have the following rights:

Access and rectification: You can request a copy of your personal data and have it corrected if it is incorrect.
Opposition and deletion: You can request the deletion of your data or refuse their use for marketing purposes.
Portability: You can recover your data in a readable and transferable format.
Cookie management: You can change your cookie preferences at any time.

To exercise your rights, contact us at contact@gobiswim.com.

7. POLICY RELATING TO MINORS

Our site is not intended for minors under the age of 18. If a parent or guardian discovers that a minor has provided us with personal information, they may request its deletion by contacting us.

8. CHANGES TO THE POLICY

We may update this privacy policy at any time. Any major changes will be notified to you by email or through our website.

9. CONTACT

If you have any questions about this policy or how we process your data, you can contact us at:

Email: contact@gobiswim.com

Phone: +33 7 56 96 16 53

By using our site, you agree to this privacy policy. We appreciate your trust and are committed to protecting your personal information.